Terms & Conditions
1. Contract Terms
We offer to provide coaching services on the phone or in-person on the terms that follow. If you place an order with us for coaching services then, unless we notify you that we do not accept your order, a legally binding contract will be formed between you and Limitless. The terms of that contract are as set out here, together with any representation that we have made about the Coaching Services on our website. All other terms and conditions contained in any other document, and all other representations, are excluded unless their inclusion is expressly agreed in writing.
Appointments for each coaching session will be arranged with the receptionist or directly with your coach. A 48-hour-notice is needed to cancel or rearrange an agreed appointment.
2. Cancellation & Refunds
2.1 If you’ve opted for one-on-one coaching, or if you’ve opted for a single session, you may cancel your order at any time and receive a full refund until 48 hours before the session. Otherwise you will be entitled to a 50% refund.
2.2 If you’ve opted for group coaching, you must cancel 10 days before the first session for a full refund. The refund policy will vary depending on the group size and number of sessions, and will be communicated to you separately.
2.3 You must either notify us by email or phone in this case. If you cancel any later than stated above, or if you miss your appointment, you will be entitled to a 50% refund. We will issue the refund within 5 days of your request.
3.1 The exact amount of fees will depend on your requirements. Please call us to determine the fees and understanding what is included in that fee.
3.2 Unless agreed otherwise, all our charges are inclusive of any applicable value added or other tax.
3.3 We reserve the right to suspend the Coaching Services or terminate the contract between us if our charges are overdue for payment by you.
4. Warranty and liability
4.1 We warrant to you that the Coaching Services will be provided with reasonable skill and care by coaches who are professional and experienced. You are receiving psychological counselling via NON-Medical route. We are not medical doctors and any suggestion or method offered should be treated like a business consultation.
4.2 Nothing in this Agreement shall be construed as restricting or excluding our liability for death or personal injury resulting from our negligence or for fraud.
4.3 Our liability to you under this Agreement shall not exceed the amount paid by you for the Coaching Services.
We shall keep all information about you in strict confidence and shall not pass your details to any third party.
6.1 No waiver or any amendment to these terms shall be effective unless in writing and signed by both you and us.
6.2 A person who is not a party to these terms may not enforce any of them.
6.3 This Agreement shall be governed by the Indian Legal System and we both agree to submit to the exclusive jurisdiction of the Indian Courts.
If you have any queries over the terms of this agreement, please contact Limitless at firstname.lastname@example.org